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Agency Dashboard

Daily workflow inside the agency dashboard

How an agency moves from data entry to collections, issue tracking, and reporting.

Start with core records

Most Osool workflows depend on accurate properties, units, owners, tenants, and leases. When these records are complete, reporting, collections, and listings become more reliable.

  • Add the property
  • Add units
  • Add owner and tenant records
  • Create the lease
  • Track collections and reports

Permissions affect what you see

Pages and actions may vary by user role. If you cannot find a specific action, check with the account manager or review role permissions.

Operational numbers to review before deciding

Use this article together with dashboard metrics: collection rate, overdue rent, expiring leases, open expenses, owner balances, and alerts.

If the decision affects an owner, tenant, or financial transaction, ask the responsible role to review the record before execution.

  • Collection rate
  • Overdue rent
  • Leases
  • Expenses
  • Owner balances
  • Alerts

How to apply this inside the agency

Turn the article into a small dashboard action: open the related record, review the data, make the appropriate update, then document the outcome so the rest of the team can see it.

If the action involves a financial, regulatory, owner, or tenant-impacting decision, ask the responsible role to review it before final approval.

  • Open the record
  • Review data
  • Take action
  • Document outcome
  • Escalate when needed

Product status and review needed

This is documented as an available workflow, but results can still vary by user permissions, agency settings, and data quality.

If a step described here is not visible in the agency dashboard, treat it as not enabled for your account and check with your admin or Product.

Related Articles

Daily workflow inside the agency dashboard | Osool Knowledge Base