Core Osool glossary

Quick definitions for the most common real estate and finance terms in the platform.

How to use these terms

Use this article to understand terms that appear in property, lease, collection, and ledger pages. Some definitions are simplified and do not replace financial or legal advice.

Use the term in context

Terms here are simplified to help the team understand the interface. When a term has financial or regulatory impact, open the detailed article or consult the right specialist.

Operational meaning
Related article
Financial impact
Regulatory impact

How to apply this inside the agency

Turn the article into a small dashboard action: open the related record, review the data, make the appropriate update, then document the outcome so the rest of the team can see it.

If the action involves a financial, regulatory, owner, or tenant-impacting decision, ask the responsible role to review it before final approval.

Open the record
Review data
Take action
Document outcome
Escalate when needed

Product status and review needed

This is documented as an available workflow, but results can still vary by user permissions, agency settings, and data quality.

If a step described here is not visible in the agency dashboard, treat it as not enabled for your account and check with your admin or Product.

Key Terms

Agency: The workspace for a real estate agency or company inside Osool.
Property: The main real estate asset, such as a building, compound, villa, or commercial site.
Unit: A rentable space inside a property, such as an apartment, office, or shop.
Listing: A public page or marketing card for an available unit.
Owner Wallet: A balance that shows owner receivables and obligations based on collections, expenses, and payouts.
ZATCA: Saudi Arabia Zakat, Tax and Customs Authority, including e-invoicing and tax requirements.
FAL: A licensing or regulatory workflow related to real estate advertisements and brokerage requirements.
AI CFO: An AI financial assistant that answers questions about collections, risk, and profitability, with human review required.
Collection Rate: The percentage of collected amounts compared with expected rent or invoices for a selected period.
Overdue Rent: Amounts due that have not been paid after the lease or invoice due date.
Interest Request: An inquiry from a potential customer about a unit published on the public listings link.
Public Listings URL: A link the agency shares so clients can browse available units without dashboard access.
Virtual Staging: Creating a marketing image for an empty room by adding virtual furniture or visual style using AI.
Month Close: Reviewing a monthly financial period and preventing unreviewed changes after numbers are approved.
Manual Entry: A user-entered financial entry that needs review when it affects reports or owner balances.
Needs Product Review: A status meaning the information or workflow needs Product confirmation before it is treated as complete.
In Progress: A status meaning the feature exists partially or is not yet a complete workflow for every agency.
Planned: A status meaning the feature is planned and should not be relied on for live operations until it appears in the product.