In Progress
10 min read

Agency Dashboard

Ledger reports and month close

Steps to review collections, expenses, owner balances, and financial reports before closing a monthly period.

When month close matters

Month close matters when the agency relies on financial reports for owners, management, or accountants. The goal is to prevent changes to a reviewed period without a clear reason.

If the agency does not use the full ledger, this article can still be used as an operational checklist before sending owner statements.

Monthly review checklist

Review recorded payments, open invoices, incomplete expenses, owner balances, transfers, and manual entries. Then compare reports with the month expectations.

  • Collections
  • Open invoices
  • Expenses
  • Owner balances
  • Transfers
  • Manual entries

What to do when there is a difference

Find the last transaction that affected the difference. Do not start by editing the report. Differences often come from partial payments, unlinked expenses, wrong owner assignment, or incorrect dates.

Product status

Some ledger or month-close pages may be In Progress depending on agency settings. If a page or report is not visible, do not treat it as available to every customer until Product confirms it.

Operational numbers to review before deciding

Use this article together with dashboard metrics: collection rate, overdue rent, expiring leases, open expenses, owner balances, and alerts.

If the decision affects an owner, tenant, or financial transaction, ask the responsible role to review the record before execution.

  • Collection rate
  • Overdue rent
  • Leases
  • Expenses
  • Owner balances
  • Alerts

How to apply this inside the agency

Turn the article into a small dashboard action: open the related record, review the data, make the appropriate update, then document the outcome so the rest of the team can see it.

If the action involves a financial, regulatory, owner, or tenant-impacting decision, ask the responsible role to review it before final approval.

  • Open the record
  • Review data
  • Take action
  • Document outcome
  • Escalate when needed

Product status and review needed

This feature or workflow is partial. Use only the controls visible in the interface and do not assume every option is available for every agency.

If a step described here is not visible in the agency dashboard, treat it as not enabled for your account and check with your admin or Product.

Related Articles

Ledger reports and month close | Osool Knowledge Base